Create a Donation Page

Registering allows you to create a donation page. Each page is unique to the person you are creating it in memory of.

Yes. Our service is free to register and use.

Visit the Getting Started page and enter your details to register. You will receive an email with a link to create a password. Once you have set your password, you are ready to create a page.

Visit https://memorygiving.com/login/recover.aspx to reset your password.

To update any of your personal information, please login using your email address and password. https://memorygiving.com/login

If you wish to delete your account, please contact us. You require an account while there is a live published donation page.

To create a donation page, firstly you need to register. You can create your donation page once you have set up your account. You’ll be taken through the process step by step, adding details of the person who has died, personalising the page, selecting the charity(ies) to support and then publishing the page.

No. There is no charge to create a page on Memory Giving.

Yes. When you are ready to complete it, just log back into your account and go to your draft page. https://memorygiving.com/login

Some people are commonly known by a different name to their given/ legal name. This is their preferred name. As the donation page is about them, you can include this if you want.

Yes, a photo can be included on the donation page. It can be a JPEG or PNG file. On the donation page the photo appears in landscape format.

Funeral arrangements (including date, time, location, and any special requests), webcast, and order of service can be included.

Yes. You can collect for as many charitable causes as you wish.

If the charity you wish to support is not listed, we can add it to Memory Giving. Under the charities section of your donation page there is a link to suggest the charity. Complete this.

Continue to create your donation page and once we have added the charity (usually within 2 working days), we will automatically publish your donation page for you. You will be kept updated by email.

You can collect for UK charities and charitable causes such as churches, care homes, schools, community organisations and clubs. We are unable to collect donations for personal use or for non-UK charities.

Yes, include any specific requests in the ‘note to charity’ field. You may wish to choose a branch, appeal, hospital ward, etc. We will always pass on your wishes to the charity.

Where there is more than one charity on the page, donations cannot be split equally. The donor decides which charity to donate to.

As long as there have been no donations to that charity, we can change the charity on the page. Please contact us if you wish to change the charity. [link to contact details]

We email you a link and QR code that you can forward onto family and friends. There are also social media share buttons on the donation page.

You can amend or add to your donation page after publication. The only restrictions are:

• Once the page is published, the page name URL cannot be changed.
• If a charity has taken a donation, we are unable to change or remove the charity from the page.

Your page will close 6 weeks after it has been published. Donations can be made up to this date. The date will be displayed on your page. If you would like to extend or shorten this date please contact us before the closure date.

When a page closes, we email you a list of all the people who have donated and their messages (unless they have requested to remain anonymous). This will usually be sent the Thursday evening of the week the page closed.

Any queries, please contact us here.

Office hours are Mon to Fri, 9am - 3:30pm. During these hours we aim to contact you same day. Outside of these times within two working days.